Mary Sharkey Customer Service Representative

The Work I started working with Pramerica in November 2005, as a customer service representative on the Mutal Funds team. I assist customers with inquiries in regards to their accounts and investments. Work is extremely interesting, varied and fast paced. Sometimes though the most rewarding part of my job is the simple tasks like helping family members with the account of a loved who is no longer capable of taking care off their own financial affairs. All new employees joining the customer service department of Pramerica are provided with a training period of approximately two to four weeks in order to gain the necessary experience to work as a team member, as our work is as much a team effort as it is an individual effort. My experience with Pramerica has been very positive and I would recommend Pramerica as an excellent employer to anyone returning to work with a FETAC certificate or third level qualification. Pramerica provides continuous education support for employees to upgrade their qualification. Also promotion is always available within the different sections of the company. Pramerica provides many excellent benefits like pension, health insurance, year end bonus and awards. A flexible full or part time work schedule is also most helpful to many employees.

The Culture The workforce of Pramerica is made up of many different nationalities. Many social events are held throughout the year honouring all the different heritage and ethnic backgrounds. Family days, barbecues, picnics, boat trips ets. Management organises a special appreciation event each year, as a thank you to all employees. Pramerica works closely with the community as they are strong believers in giving back to their community. Fund raising and work sponsored events are on going throughout the year. Sporting events provides an added interest to many employees.

Letterkenny Pramerica is located in the wonderful quaint town of Letterkenny with all the amenities of a large city. A beautiful town park, state of the art leisure centre and swimming pool, excellent theatre, library, museum, cinema, third level institute of technology, bowling alley and many hotels, pubs and restaurants. Lots of wonderful shops are located throughout the town with some high street shops as well. Any employee locating to Letterkenny, the town provides a very nice lifestyle with excellent schools, transportation, housing and social life. Apply for a job like this