Pramerica

Pramerica provides a range of integrated business and technology services to its parent company, Prudential Financial, Inc., one of the world’s largest financial services institutions. We partner with Prudential in their mission to solve the financial challenges of our changing world and we use industry leading techniques, tools and processes to do so. Our aim is to enhance business performance by bringing forward strategic, innovative and cost-effective solutions.

Nurturing our talent is at the heart of how we operate. We work hard to foster a diverse and inclusive work environment and workplace wellness is one of our top priorities. Situated in scenic Donegal, recently named one of the “Coolest” Places on the Planet by National Geographic, our workforce benefits from a vibrant culture both in and out of the office.

1700
Employees
35
Nationalities
26
Talent Mobility
450
staff Reskilled through Internal Academies

Niamh Gibbons,
Systems Engineer

“I am excited to be part of the Pramerica Infrastructure Services team. My role challenges me and I have so many opportunities for personal and professional development. Working with a wide range of technologies constantly expands my knowledge. There’s a collaborative environment in the team which means we’re always learning from each other.”

Pramerica Software Engineering Solutions (SES)

We provide software engineering excellence aligned to industry execution and tooling. We attract, develop, and retain world-class technologists, reflecting the needs of Prudential. Through our talent and deep business knowledge, we’re uniquely placed to deliver enterprise scalable software with agility, velocity, and quality.

Busi Nkwanyana,
Project Management

“I have been working for Pramerica since 2002.  Pramerica has supported my career growth through multiple development roles, including Senior Programmer, Systems Analyst and Business Analyst. Within the Project Management Office I have opportunities to manage projects across multiple business units, for example, Law and Compliance Business Ethics, Group Insurance, Annuities, to name a few. Working with each business unit is an exciting new challenge!”

Pramerica Business Services (PBS)

We are a 24/7, multi-functional department. We attract, develop, and retain world-class talent, reflecting the needs of Prudential today and tomorrow. This group delivers a collection of enabling capabilities that drive customer-focused outcomes across Prudential businesses and corporate functions.

Derek Gillespie,
Cyber Security
Senior Analyst

“Ensuring that information assets are secure 24×7 is a major challenge for organizations worldwide due to the constantly evolving nature of cyber threats. Attackers are constantly changing their tools, tactics and techniques. As a Threat Analyst within the Cyber Security team here in Pramerica I’m responsible for ensuring that threats are monitored and responded to appropriately. I relish the challenge this role provides as it offers an opportunity for continuous learning and development in a fast-paced environment. For me, keeping pace with new and evolving threats ensures the job always remains interesting and relevant.”

Pramerica Technology, Innovation & Support Services (TISS)

Pramerica TISS delivers IT operations, engineering and support services to Prudential’s U.S. and International businesses. These functions provide a range of activities from innovative thought leadership, day-to-day technology support, and infrastructure services. Our focus is to be operationally excellent, flexible, and innovative as we leverage the breadth of the teams’ skills and depth of our institutional knowledge.

Pramerica Leadership Team

  • Ciaran Harvey

    Senior Managing Director & Chief Information Officer

    Overseeing the delivery of software and contact center services to Prudential’s business units. Ciaran is also the accountable executive for Prudential El Paso Business & Technology Solutions Center located in El Paso, Texas in the United States.

  • Andrea McBride

    Head of Software Engineering Solutions (SES)

    Head of SES, she is a member of the Pramerica Senior Leadership Team and is responsible for Software Development, Quality Assurance (QA), Project Management Office, Business Analysis Office, Security Operations Center and Systems Engineering. She leads a team of over 750 IT Professionals in Ireland, as well as 150 in Asia and El Paso, Texas who work across the majority of the business and corporate groups in Prudential Financial, Inc.

  • Gerard Grant

    Head of Technology, Innovation & Support Services (TISS)

    Managing an organisation which is charged with delivering a wide range of services to Pramerica & Prudential across the globe from Campus Support and Facilities Services to Global Technology Helpdesks and Security Support to Infrastructure/Engineering Services and Innovation.

  • Chris Lynch

    Head of Professional Business Services

    Head of Pramerica’s Professional Business Services which includes contact center, business processing, financial operations and information technology support functions as well as overseeing a financial, legal and compliance services department for Pramerica. He also oversees various professional services such as Data Analytics and Actuarial.

  • Naomi Hegarty

    VP, Risk Management

    Responsible for risk management and privacy within Pramerica. She also oversees the compliance activities required for Pramerica to support Prudential's business units and corporate centers.

  • Paul McEldowney

    VP, Financial Reporting

    Meeting the statutory financial requirements of the company, working with corporate partners in Prudential to ensure accurate reporting, budgeting and planning for GBTS. Responsible for finance support for international initiatives in Japan, and provides financial assistance to the El Paso Business & Technology Solutions Center.

  • Shawn Ollis

    Vice President of Operations and Site Executive for Prudential El Paso

    Shawn is responsible for leading the overall direction and continued growth of the Prudential El Paso site; including performance management, business continuity, growing talent, employee engagement and operational efficiency. He has a strong focus on leveraging the extensive military and veteran talent in the El Paso / Fort Bliss community to bring their experience into Prudential, while also giving back to veterans and military spouses that have served their country proudly.

  • Mary Bradshaw

    Vice President of Human Resources at Pramerica

    Mary is responsible for Pramerica's human resources, learning and development and recruitment departments, as well as playing a pivotal role in the organization's talent acquisition strategy. As the leader of a team of highly motivated professionals, Mary is also a member of the Pramerica Senior Leadership Team.