Pramerica

At Pramerica, we provide a vast range of business and technology services to our parent company, Prudential Financial, Inc., which provides financial products and services to retail and institutional customers in over 30 countries. Our aim is to enhance Prudential Financial’s business performance by bringing forward strategic, innovative and cost effective solutions. How do we do this? Through our talent.

Founded in 2000 with less than 100 employees, we have grown steadily and now have over 1,800 talented individuals who benefit from working in a thriving and diverse company where the opportunities are endless.

Niamh Gibbons,
Systems Engineer

“I am excited to be part of the Pramerica Infrastructure Services team. My role challenges me and I have so many opportunities for personal and professional development. Working with a wide range of technologies constantly expands my knowledge. There’s a collaborative environment in the team which means we’re always learning from each other.”

Glenn Rainey,
Operations Service
Delivery Manager

“Since joining Pramerica I have had numerous opportunities to advance my career. I began working as a customer service associate, then moved up to team lead, then to project coordinator and now I’m an operations service delivery manager. I’ve also taken advantage of the educational assistance program and have recently completed a BSc in computer services management. I’m now taking part in the Accelerated Leadership Program with the aim of taking up a senior management position.”

1800
Employees
50
Capabilities
35
Nationalities
15
Best Workplaces in Ireland

Pramerica Technology Services (PTS)

Pramerica Technology Services supplies the means – through our organisational, technical and analytical talent – to help Prudential Financial, Inc. consistently meet high performance targets by solving its technological challenges. Our PTS department houses a broad talent base of people who constantly look to be innovative through the use of the newest technologies.

These services include everything from software development, quality assurance testing and business intelligence to ethical hacking, test automation and systems engineering.

Busi Nkwanyana,
Project Management

“I have been working for Pramerica since 2002.  Pramerica has supported my career growth through multiple development roles, including Senior Programmer, Systems Analyst and Business Analyst. Within the Project Management Office I have opportunities to manage projects across multiple business units, for example, Law and Compliance Business Ethics, Group Insurance, Annuities, to name a few. Working with each business unit is an exciting new challenge! I recently received a Project Manager of the Year Award from Prudential which was a great achievement for me and also testimony to the quality of work undertaken by the Pramerica PMO.”

Derek Gillespie,
Cyber Security
Senior Analyst

“Ensuring that information assets are secure 24×7 is a major challenge for organizations worldwide due to the constantly evolving nature of cyber threats. Attackers are constantly changing their tools, tactics and techniques. As a Threat Analyst within the Cyber Security team here in Pramerica I’m responsible for ensuring that threats are monitored and responded to appropriately. I relish the challenge this role provides as it offers an opportunity for continuous learning and development in a fast-paced environment. For me, keeping pace with new and evolving threats ensures the job always remains interesting and relevant.”

Pramerica Business Services (PBS)

Through our highly talented professionals, Pramerica Business Services consistently delivers quality, cost-effective offerings to our parent company, Prudential Financial, Inc.

The services we provide include Actuarial, Data Analytics, Process Re-engineering, IT Support, Financial Services, Contact Center/Back Office, Analytics, Metrics & Reporting and other niche Professional Services.

Some positions, such as our Business and Systems Analysts and Project managers, work across all departments and business areas.

Pramerica Leadership Team

  • Ciaran Harvey

    Ciaran Harvey

    Senior Managing Director & Chief Information Officer

    Overseeing the delivery of software and contact center services to Prudential’s business units. Ciaran is also the accountable executive for Prudential El Paso Business & Technology Solutions Center located in El Paso, Texas in the United States.

  • Andrea McBride

    Andrea McBride

    VP, Systems Development & Quality Assurance

    Vice President of Systems, she is a member of the Pramerica Senior Leadership Team and is responsible for Software Development, Quality Assurance (QA), Project Management Office, Business Analysis Office, Security Operations Center and Systems Engineering. She leads a team of over 750 IT Professionals in Ireland, as well as 150 in Asia and El Paso, Texas who work across the majority of the business and corporate groups in Prudential Financial, Inc.

  • Gerard Grant

    Gerard Grant

    VP, Pramerica Technology, Innovation & Support Services

    Managing an organisation which is charged with delivering a wide range of services to Pramerica & Prudential across the globe from Campus Support and Facilities Services to Global Technology Helpdesks and Security Support to Infrastructure/Engineering Services and Innovation.

  • Christopher Flanagan

    Christopher Flanagan

    VP, Strategy & Planning

    Responsible for communicating and implementing the company's strategy internally and externally so that all employees and business partners understand the company-wide strategic plan and how it carries out the company's overall goals.

  • Chris Lynch

    Chris Lynch

    VP, Professional Business Services

    Head of Pramerica’s Professional Business Services which includes contact center, business processing, financial operations and information technology support functions as well as overseeing a financial, legal and compliance services department for Pramerica. He also oversees various professional services such as Data Analytics and Actuarial.

  • Lisa Wright

    Lisa Wright

    VP, Business Solutions & Relationship Management

    Leading new business development, relationship management and the customer experience team. Based in New Jersey, Lisa helps identify and deliver savings and efficiencies to Prudential’s domestic and international businesses.

  • Naomi Hegarty

    Naomi Hegarty

    VP, Risk Management

    Responsible for risk management and privacy within Pramerica. She also oversees the compliance activities required for Pramerica to support Prudential's business units and corporate centers.

  • Paul McEldowney

    Paul McEldowney

    Director, Finance & Records Management

    Meeting the statutory financial requirements of the company, working with corporate partners in Prudential to ensure accurate reporting, budgeting and planning for GBTS. Responsible for finance support for international initiatives in Japan, and provides financial assistance to the El Paso Business & Technology Solutions Center.